Zorlu Yapı Yatırım A.Ş. Gurme Şubesi Privacy Policy To Customers

Protection of personal data is among the top priorities of Zorlu Yapı Yatırım Anonim Şirketi Gurme Branch ("Company" or "Eataly"). Our Company, acting as the data controller with full awareness of our responsibility regarding this matter, will process and protect personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("Law") and the other relevant legislation.

With this Privacy Policy, it is aimed to provide the necessary transparency by informing your side about the personal data processed in accordance with the Law in order for you to benefit from our products and services that we offer to our customers. For further information regarding the processing of your personal data, please refer to and review the “Personal Data Processing and Protection Policy" ("Policy") on our Company's website at the address .

This Privacy Policy shall be valid on the date of its publication and our company reserves the right to make amendments to it if deemed necessary. Accordingly, the Privacy Policy shall be valid upon its publication.

  1. Purpose of Processing Personal Data

Your personal data will be processed by our Company in accordance with the basic principles specified under the Law, within the framework of personal data processing requirements and for the purposes stated below.

Within the scope of the performance of works to have you benefited from the products or services offered by our company;

  • Presentation of Eataly restaurant and café services;
  • Performance of the sale of products offered by Eataly;
  • Performance of the Eataly kitchen workshop and other workshops,
  • Performance of events and other activities,
  • Customer relations management as well as receiving and covering the requests or complaints of our customers;
  • Developing platforms to enable your side to make use of the the website or the applications executed by our Company;
  • Conducting membership transactions and identity verification procedures
  • Conducting the reservation processes and the reservation management processes.
  • Conducting the communication activities related to the reservation processes

Within the scope of the commercial activities carried out by our company,

  • Conduct of accounting and financial processes,
  • Performance of Information Security processes,
  • Conduct of legal processes
  • Performance of official institution requests,
  • Fulfillment our obligations arising from the the legislation
  1. Parties to which the personal data may be transferred and the purposes of transfer

Your personal data may be transferred to the following persons in accordance with the conditions specified in the relevant article of the Law regarding the transfer of personal data;

  • Legally authorized public institutions and legally authorized private institutions within the scope of our statutory obligations.
  • Protel Bilgisayar Program Özel Eğitim Servis San. ve Tic. A.Ş., from which we receive service for the performance of your mobile application online shopping payments.
  • Yaylagül Multimedia Bilgisayar Ticaret Ltd. Şti., from which we receive service for electronic notification and campaign messages.
  • Rezervem Teknoloji Hizmetleri Anonim Şirketi (“Rezervem Company”) from which we receive service for the reservation processes and conducting the reservation management processes.
  1. Processing of personal data upon your existing explicit consent

In order for the personal data to be processed for some purposes within the scope of the law, the explicit consent of the person concerned should be obtained. Our Company, acting in accordance with the personal data processing conditions set forth by the Law, shall process your personal data only if you have given your consent and pursuant to the following objectives of processing:

  • The customization of our products and services according to your tastes, usage habits and needs and for carrying out the analysis, segmentation or targeting studies; for conducting the specific product or service offers, new product announcements, campaigns, promotions and other marketing activities unique to you; conducting surveys and performance of customer satisfaction measurement studies and contacting your side in electronic environment in this context. Your personal data may be shared with our third party suppliers from whom we receive service for such purposes.
  1. The Method and Legal Grounds of Collecting Personal Data

Your personal data will be collected by our business partner Rezervem Company within the scope of conducting the reservation processes pursuant to the terms of data collection requirements in electronic environment through web sites, telephone, our mobile application and e-mail in order for you to utilize our products and services offered to your side by our Company in physical environment through our restaurants, cafés, kitchen workshops, workshops and other activities or activities upon the requirement to process personal data for the establishment or performance of a contract specified in Article 5 of the Law in accordance with the legal obligations and in the case the data collection is mandatory taking into consideration the existence of the legitimate interest of the data controller.

  1. Rights of Data Owners and the Exercise of these Rights

As per article 11 of the Law, data owners shall be entitled with the following:

  • To learn whether personal data has been processed or not,
  • To request information if personal data has been processed,
  • To have information about third parties to which personal data is transferred either in Turkey or abroad,
  • To request the correction of personal data if it is incomplete or improperly processed and to request that the process carried out in this context be notified to third parties to whom personal data is transferred,
  • To request that personal data be deleted or destroyed even if it has been processed in accordance with the provisions of the Law and other relevant laws and in the case that the reasons for such processing are not present any more to request that the process carried out in this context be notified to third parties,
  • To object to the occurrence of a result against the person itself by means of analyzing the processed data exclusively through automated systems,
  • To claim compensation in case of suffering losses due to illegal processing of the personal data,

As the Data Owner, you may submit your requests regarding these rights in written form to the address Levazım, Koru Sokağı No:2, 34340 Beşiktaş/İstanbul, by sending an e-mail to the registered electronic mail address by secure electronic signature, mobile signature or by another e-mail address notified by your side to our Company and existing in our Company database. Your request will be handled, evaluated and finalized in 30 (thirty) days accordingly.

Date of Last Update: February 2024