Guest Service Mission

Misafir Hizmetleri


We treat our guests and fellow coworkers as we would treat friends and family members.


We embrace our guests' diversity and appreciate that eataly is a unique experience for every person that walks through our doors.


We strive to anticipate guests' needs and to be an integral and positive part of their Eataly experience.


We work together as eataly ambassadors toward the common goal of being the best market in the world.


We are confident in our and our coworkers' abilities, skills, and knowledge to offer unique and memorable guest service.


We treat Eataly as we would our homes, and present ourselves with professionalism and self-assuredness.


We welcome each opportunity to grow professionally, taking advantage of the multiple tastes and cultures available under our roof.

Effective Solution

We continuously improve our product and service quality by taking advantage of the developments at the sector in order to produce fast and effective solutions for Eataly guests in line with their needs.